A personal approach to healthcare

Nexus Health has been established since over 10 years by group of like-minded clinicians for the clinician.

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Opening Hours

Monday – Friday ———–> 9:00AM – 6:00PM
Saturday - Sunday Closed

Sexual Safety Matters

Your safety, dignity, and well-being are at the core of our healthcare commitment.

Zero tolerance for harassment and abuse

Respect, dignity and safety for everyone

Clear and confidential reporting systems

Support available for anyone affected

Speak to Us Confidentially

Nexus Health Vows

We are committed to creating a safe, respectful and supportive healthcare environment for all.

Lead: Sunitha Dekka

🔒 100% Confidential

🛡️ Safe Environment

PATIENT FEEDBACK SUMMARY FOR 2025/26

Total Feedbacks

5,036

Ease of Booking

100.00%

No Waiting

100.00%

Meet Expectation

100.00%

Treated with Dignity

100.00%

Listen & Explain

100.00%

Understood Condition

100.00%

Informed & Involved

100.00%

Satisfied

98.66%

Will Recommend

100.00%

GP FEEDBACK SUMMARY FOR 2025/26

Are your patients benefiting from First Contact Physiotherapy (FCP)?

91%

Yes

Maybe

Is it easy to approach FCP physiotherapists for clinical advice?

91%

Yes

Maybe

Are you still referring patients to FCP services?

53%

>50%

25–50%

<25%

Do you receive timely communication from FCPs?

84%

Yes

Maybe

Are you satisfied with the FCP service overall?

89%

Yes

Maybe

Would increasing FCP hours help your GP practice?

58%

Yes

No Response

Has FCP reduced your GP caseload?

98%

Yes

Would you be interested in MSK ultrasound-guided injections?

64%

Yes

No Response

Do you think the FCP service is cost-effective?

80%

Yes

No Response

Testimonials for Client's

"Having an experienced physiotherapist as the first point of contact has streamlined our pathways."

"The physiotherapist listened carefully and understood my concerns. I felt genuinely cared for, and the advice given has helped me get back to my normal activities."

"Excellent service. I avoided a long wait for a GP and got specialist care straight away. The exercises and advice have really helped reduce my knee pain."

"I think the FCPs provide and excellent, timely, thorough service and have significantly reduced our MSK workload as GPs"

"The First Contact Physiotherapy service has significantly improved patient flow within the practice. Many musculoskeletal cases are now managed efficiently without GP input, allowing our GPs to focus on more complex medical needs."

"The physiotherapist integrates seamlessly within the team and provides high-quality assessments. Their ability to triage, diagnose, and manage patients independently has enhanced our overall service delivery."

About Our Story

Our Values are to reach out to the wider community with compassion, commitment, respect and dignity.

Continuity in Care

To provide continuous, patient centred care, which is effective and high quality, whilst improving emotional, mental, and physical well-being.

Ambitious and Attentiveness

To achieve realistic goals, attentive towards the individual’s expectations.

Researched and Innovation

To provide most effective care possible through embracing, evolving and continually striving to provide best possible care to our patients through research and findings.

Empathy and Compassion

To promote rewarding acts of kindness to our staff and patients through compassion, empathy and understanding.

Years of Experience

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Nexus Health has been established since over 10 years by group of like-minded clinicians for the clinician with vision of providing quality care to improve overall health and wellbeing of the diverse population by connecting them to the highest attainable standard of healthcare.